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Evaluating E-Learning by William Horton

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Techniques for Measuring Performance

Fortunately, techniques for measuring and observing job performance are well established and highly refined. The electronic environment of e-learning automates and streamlines this process.

Observe Behavior on the Job

To measure on-the-job performance, observe attempts to apply learning to realistic situations. Provide a checklist for scoring the learner’s behavior in a simulated or real application of learning. For example, a sales training course might include a list for scoring a sales interview (figure 5-1).

Figure 5-1. Evaluating sales training on the job.

Gather Opinions of ...

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