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Evaluating Project Decisions: Case Studies in Software Engineering by Gil Taran, Mel Rosso-Llopart, Carol L. Hoover

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Chapter 6. Managing Process

6.1 Chapter Objectives

After reading and thinking about the concepts and case studies presented in this chapter, you will be able to do the following:

• Recognize the key issues involved with process management

• Understand the relationship between product and process

• Understand the key factors that influence process in the eyes of the stakeholders

• Recognize factors that can significantly improve the development process with minimal cost

• Understand that process is not a dirty word

6.2 Context

A process is a set of steps with a purpose. A process is a framework for action whose purpose is to achieve a well-understood goal in a repeated fashion. A process consists of a set of actions or tactics to achieve the ...

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