O'Reilly logo

Evaluating Project Decisions: Case Studies in Software Engineering by Gil Taran, Mel Rosso-Llopart, Carol L. Hoover

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 9. Managing Stakeholder Expectations

9.1 Chapter Objectives

After reading and thinking about the concepts and case studies presented in this chapter, you will be able to do the following:

• Understand how managing stakeholders expectations is connected to the evaluation of project decisions and, conversely, how project decisions impact stakeholder expectations

• Understand the importance of communications, trust, and transparency in managing stakeholder expectations

• Understand how client, developer, and management expectations change over time and how the stakeholder’s focus impacts the various activities that the stakeholder should perform over the course of the project in managing expectations

9.2 Context

Stakeholder is the latest ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required