CHAPTER 2
Advice and Etiquette for E-mail Enthusiasts
Yes, e-mail is fast. And yes, it allows you to send the same message to many people at once. And, of course, you can send an e-mail at any time of the day or night and know it will reach its intended recipient in a matter of minutes (that is, as long as you’ve typed the correct e-mail address and all hardware is functioning properly). Additionally, you can be more conversational in e-mail than you might be in a formal letter.
But with all this convenience and ease, we tend to forget that composing a good e-mail requires thought and attention, just as writing a good letter does—especially ...
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