CHAPTER 12: TOOLS AND SOFTWARE
It would be astonishing to discover that there isn’t a wide variety of software-based tools to help BC Managers to achieve their objectives with a few mouse clicks, and if there are two words of advice on this subject, they must be:
caveat emptor!
Naturally, tools of various sorts are essential in keeping pace with the modern organisation, but it really is important to spend some time understanding what these offerings can actually do that cannot be done more easily with existing tools, or in other ways.
It’s an easy trap to fall into: if BC isn’t your full-time job and you’re busy, a sales pitch from a BC software company can quite easily have you thinking, ‘Here is an inexpensive tool that will just … do it all ...
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