Chapter 1. Configure, manage, and migrate Unified Messaging
Unified Messaging provides a voice interface in Exchange Server 2013, providing features including voicemail and audio access to individual mailboxes. The Unified Messaging features are part of the Client Access and Mailbox roles in Exchange, and are available in every Exchange 2013 deployment. This is a big change from the previous two versions of Exchange where Unified Messaging was a separate role. Both the Client Access and Mailbox Server Roles contain parts of Unified Messaging, with the former hosting the Unified Messaging Call Router service, and the latter hosting the Unified Messaging service itself.
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