Chapter 4

Maintain Windows

After you have deployed computers in your organization, you must maintain those computers. If users experience problems with their computers, you may be required to perform system recovery. If users have lost files, you may be called on to recover those missing files.

Computers typically do not remain in the same state throughout their use. In most organizations, computers are updated periodically. With the new Windows as a service model for feature updates, you must be aware of how and when Windows Updates are applied. You may also need to know how to manage updates and, in certain circumstances, troubleshoot the application of updates. Even in normal circumstances, it is necessary to monitor your users’ computers ...

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