In This Chapter
If you develop a nontrivial application in Excel, you may want to consider building in some sort of help for end users. Doing so makes the users feel more comfortable with the application and could eliminate many of those time-wasting phone calls from users with basic questions. Another advantage is that help is always available: That is, the instructions for using your application can’t be misplaced or buried under a pile of books.
You can provide help for your Excel applications in a number of ways, ranging from simple to complex. The method that you choose depends on your application’s scope and complexity and how much effort you’re willing to put into this phase of development. Some applications might require only a brief set of instructions on how to start them. Others may benefit from a full-blown searchable Help system. Most often, applications need something in between.
This chapter classifies user help into two categories: