chapter 9

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the social side of business

Knowing the Basics for Every Situation

“A man’s manners are a mirror in which he shows his portrait.”

—JOHANN WOLFGANG VON GOETHE

Jared had it made in the shade. A top student in a prestigious MBA program, he had just landed a coveted summer internship at a prominent financial services company. Jared knew all he had to do was ace this internship and a six-figure job offer was guaranteed him upon graduation.

All the interns were invited to a welcome-to-the-firm dinner in the luxurious, usually off-limits, executive dining room. Jared ordered a glass of fine Merlot, even though the hosts had preordered wine ...

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