Appendix Quick References
Facts do not cease to exist because they are ignored.
In This Appendix
This appendix presents some of the key ideas from the methodology in an at-a-glance format. They are perfect for hanging on your cube or office wall or putting in a notebook when you need a fast reminder of ideas presented in more detail elsewhere in this book. See website at www.books.elsevier.com/companions/9780123743695 for downloads of printable versions of these items.