Execution IS the Strategy

CHAPTER 4Shape the Culture

Workplace culture largely depends on the unwritten ground rules and the attitudes of the members of that culture. Ideally, the underlying mood is positive, responsive, and energetic. Despite what celebrity pundits might claim, you can’t just say you want your culture to be agile, accountable, and top-quality, and then expect it to happen. What matters most is the synergistic combination of attitude and action in the workplace.

FOSTER AN ENVIRONMENT OF EXCELLENCE

One of the strongest drivers for employee engagement is an employee’s relationship with his or her manager. That being the case, what actions should you take to build that kind of relationship?

On a day-to-day basis, you want to motivate your team in positive ...