CHAPTER 6Ensure Engaged, Empowered Employees

You’ve surely noticed that when you have more at stake and are more interested in your work, you’re more likely to do a better job (or at least try to).

Your team members feel the same way. Why should they spend their precious discretionary effort on the strategic goals you set when they don’t enjoy their jobs? That’s especially true if they aren’t encouraged or allowed to take the initiative to improve conditions or make those last-minute changes vital to timely strategic execution.

Wouldn’t you rather be surrounded by people who love their work and trust you to let them get on with their jobs without undue interference? In this chapter, I’ll show you some simple, common-sense ways to achieve that ...

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