Executive Coaching with Backbone and Heart, 2nd Edition

Book Description

Praise for Executive Coaching with Backbone and Heart

"In this book, O'Neill brings form and structure to the art of executive coaching. Novices are provided a path while seasoned practitioners will find affirmation."
—Daryl R. Conner, CEO and president, ODR-USA, Inc.

"Mary Beth O'Neill's executive coaching gave me the tools and clarity to become a far more effective leader and change agent. The bottom line was that we succeeded with a monumental organizational turnaround that had seemed impossible to accomplish."
Eric Stevens, former CEO, Courage Center

"O'Neill writes in a way that allows you to see this experienced coach in action. What a wonderful way to learn!"
Geoff Bellman, consultant and author, The Consultant's Calling

"Mary Beth brings a keen business focus to coaching by not just contributing insights but through helping me and my team gain the insights that we need to solve our own problems. She has the ability to see through the sometimes chaotic dialogue and personalities in order to help a team focus on the real issues and dynamics that can impede organizations from achieving their goals."
John C. Nicol, general manager, MSN Media Network

"Effective leaders require courage, compassion, and initiative. O'Neill's systems-based coaching serves as a guide for both coaches and executives to better enable good decisions and good decision-makers."
Paul D. Purcell, president, Beacon Development Group

"With Mary Beth O'Neill's coaching, I've become the kind of leader who balances both the needs to get results and to develop great working relationships. Since I started working with her, I've won accolades as the Top Innovator for my company, and as Professional of the Year for my industry. More important, I've been able to scope my job in a way that allows me to learn and contribute at the same time, all the while delivering great results to the bottom line."
Lynann Bradbury, vice president, Waggener Edstrom

Table of Contents

  1. Title Page
  2. Copyright Page
  3. Dedication
  4. Preface
    1. Discovering a Passion for Coaching
    2. Who This Book Is For
    3. How This Book Is Different
    4. How This Book Is Organized
    5. How to Use This Book
  5. Acknowledgments
  6. The Author
  7. Part One - CORE CONCEPTS The Coach’s Stance
    1. Chapter 1 - AN INTRODUCTION TO EXECUTIVE COACHING
      1. What Is Executive Coaching?
      2. How to Be the Most Hard-Nosed Businessperson in the Room
      3. Four Essential Ingredients of Executive Coaching
      4. Core Principles That Guide Executive Coaching
      5. Coaching with Backbone and Heart
      6. Chapter One Highlights
    2. Chapter 2 - DEVELOPING A STRONG SIGNATURE PRESENCE
      1. Your Central Tool
      2. Self-Differentiation
      3. Strengthen Your Presence
      4. Parallel Journeys of Executive and Coach
      5. Chapter Two Highlights
    3. Chapter 3 - SYSTEMS THINKING Understanding the Executive’s Challenges and the ...
      1. The Interactional Force Field
      2. Seeing the Force Field
      3. The Effect of Anxiety in the Workplace
      4. The Leader’s Challenge
      5. Triangles: Whose Stress Is This, Anyway?
      6. Signs That Triangles Are Distracting Leaders
      7. Enter the Coach
      8. Patterns: Shall We Dance?
      9. The Coach’s Challenge
      10. Chapter Three Highlights
    4. Chapter 4 - THE TRIANGLED COACH Being Effective in the Middle
      1. The Rescue Model and the Client Responsibility Model of Coaching
      2. Coaching from the Middle
      3. Chapter Four Highlights
  8. Part Two - METHODOLOGY The Four Phases of Coaching
    1. Chapter 5 - PHASE 1—CONTRACTING Find a Way to Be a Partner
      1. The Roots of the Coaching Phases
      2. Contracting
      3. Join with the Client
      4. Familiarize Yourself with Your Client’s Challenge
      5. Test the Client’s Ability to Own His Part of the Issue
      6. Give Immediate Feedback to the Client
      7. Take a Systems View of Your Client’s Issue
      8. Establish a Contract
      9. Encourage the Client to Set Measurable Goals
      10. Involve the Boss
      11. A Word About Assessment Tools
      12. Chapter Five Highlights
    2. Chapter 6 - PHASE 2—PLANNING Keep the Ownership with the Client
      1. Move the Client to Specifics
      2. Address Issues in Change Management and Role Clarity
      3. Help the Client Identify Her Side of the Pattern
      4. Help the Client Plan for Resistance
      5. Chapter Six Highlights
    3. Chapter 7 - PHASE 3—LIVE-ACTION COACHING Strike While the Iron Is Hot
      1. Stage 1: Behind-the-Scenes Coaching of the Client
      2. Stage 2: Observation of the Client with Her Direct Reports
      3. Stage 3: Live-Action Coaching of the Client and His Direct Reports
      4. Stage 4: Live-Action Coaching of Just the Client When the Client Is with Her ...
      5. Setting the Stage for and Using the Live-Action Coaching Method
      6. Live-Action Coaching Tasks
      7. Chapter Seven Highlights
    4. Chapter 8 - PHASE 4—DEBRIEFING Define a Learning Focus
      1. Evaluate the Client’s Effectiveness
      2. Evaluate the Coach’s Effectiveness
      3. Debrief at the End of a Coaching Engagement
      4. Chapter Eight Highlights
    5. Chapter 9 - AN ROI METHOD FOR EXECUTIVE COACHING Have the Client Convince the ...
      1. The Dilemmas
      2. The Three Key Factors Methodology
      3. Assessing Other Variables
      4. Truth in Advertising: What It Takes to Get There
      5. The Benefit-Cost Ratio: Clarify the Connection
      6. Anne’s Results
      7. Step-by-Step Process
      8. Chapter Nine Highlights
  9. Part Three - SPECIAL APPLICATIONS
    1. Chapter 10 - MAKING A STRATEGIC TRANSITION TO THE ROLE OF EXECUTIVE COACH
      1. Concerns About Making the Transition
      2. Guidelines for the Conversation
      3. Loyal Resistance
      4. Pace Yourself
      5. Chapter Ten Highlights
    2. Chapter 11 - HELPING LEADERS EFFECTIVELY COACH EMPLOYEES
      1. Role Clarity
      2. Role 1: Articulate Expectations and Ensure the Employee Commits to Them
      3. Role 2: Coach and Develop the Employee to Meet Expectations
      4. Coaching Phases for the Boss Who Coaches
      5. Chapter Eleven Highlights
  10. Afterword:
  11. Appendix A - THE CORE ACTIVITIES AND OUTCOMES OF THE COACHING PHASES
  12. Appendix B - EXECUTIVE COACHING SKILLS SELF-ASSESSMENT SURVEY
  13. Appendix C - QUESTIONS FOR CLIENTS
  14. Appendix D - COMBINING COACHING AND CONSULTING FOR POWERFUL RESULTS
  15. Notes
  16. References
  17. Index

Product Information

  • Title: Executive Coaching with Backbone and Heart, 2nd Edition
  • Author(s): Mary Beth A. O'Neill
  • Release date: July 2007
  • Publisher(s): Jossey-Bass
  • ISBN: 9780787986391