In today’s workplace, an individual cannot become a star executive without possessing a unique type of business “smarts” that we call Executive Intelligence. Historically, business “smarts” has been a bit like the word “indecency.” As Supreme Court Justice Potter Stewart once said when asked to define the latter, “I can’t tell you what it is, but I know it when I see it.”1 Still, we have all caught glimpses of this kind of intelligence, even in everyday situations, as the following example illustrates.

A truck was jammed underneath a highway overpass, and the fire department and a tow-truck driver were attempting to free the vehicle. But despite their earnest efforts, the truck remained stubbornly ...

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