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After-Event Reviews: How to Structure Reflection Conversations
“We had the experience but missed the meaning.”
T.S. Eliot
REFLECTION IS QUITE possibly a manager's least favorite activity. With an orientation toward achievement and performance, many managers aspire to move forward, onward, and upward! As Bruch and Ghoshal (2002) describe in their description of life as an executive, “They rush from meeting to meeting, check their e-mail constantly, extinguish fire after fire, and make countless phone calls.” Yet, to learn from experience, people need to digest their experience by asking themselves, “What ...
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