Succession Management

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Succession Planning: Developing General Managers Through Experience

Mary M. Plunkett

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LEADERSHIP DEVELOPMENT AND succession management processes should include a focus on critical organizational positions. These are roles that are essential to the organization planning, designing, delivering, or managing essential products and services. When they are left vacant or when the work is left undone, for whatever reason, the organization will not be able to meet or exceed customer expectations, confront competition successfully, or follow through on efforts of crucial long-term significance.

It is important to build a pool of ...

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