My Needs, Their Needs: Designing High-Value Development Tools

Rob McKenna

Seattle Pacific University

Mary M. Plunkett and Kayode Adeuja

Heineken International


THE OLDEST CHALLENGE many practitioners in the field of learning and development face is building tools that will connect a person's development to the strategic needs of the organization. We repeatedly see leaders who invest in personal development tools they themselves would not use. In these cases, individuals risk seeing these tools as just one more thing that human resources is asking them to do. Why do leadership development professionals continue struggling with this same challenge? ...

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