Chapter    8

Skype Chat: A Virtual Water Fountain

While Skype has built its reputation for making free voice and video calls, Skype’s chat feature changes how and why we carry out conversations. Since 2007 Skype Chat has become one of my primary communication serviceson both PCs and mobile devices. This chapter builds from those experiences, whether working with clients operating worldwide or having ad hoc occasional conversations with both business and personal acquaintances from Germany to Australia.

With the recent changes to Skype’s underlying support infrastructure, Chat opens up the ability to support asynchronous ad hoc or spontaneous dialoguewhere both parties do not need to be “online” concurrently in order to exchange thoughts, ideas, ...

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