Chapter 23. Automated Testing in an Insurance Company: Feeling Our Way

Ursula Friede

Ursula Friede describes the experience of “feeling their way” to better automation. She and her team did not plan the steps they ended up taking, but it would have been a good plan if they had. They began by just experimenting with a tool but soon realized its limitations, so they decided to focus on the most pressing problems by changing their automation. In each of four phases, they successfully addressed an existing problem but then encountered new problems. They calculated an impressive saving per release after they had implemented their improvements. Ursula was based in Germany at the time and was automating tests in the insurance sector. See Table 23.1 ...

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