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Design of Cooperative Systems in Complex Dynamic Environments
Conservatoire National des Arts et Métiers
Conservatoire National des Arts et Métiers
We describe a general method we use to design cooperative environments in real situations. We develop the notion of environmental resources and show how cognitive simulation can be used to design and test the new working environments. This general approach is centered around two work situations (air traffic control and emergency center) where cooperation can be viewed as the key point for task accomplishment.
INTRODUCTION
Understanding cooperative activity and developing methodologies to design and test cooperative environments (groupware, ...
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