CHAPTER 5: IMPLEMENTATION – A HOW-TO GUIDE
Once an organization has committed to implementing a quality management system, based on ISO9001, often the question arises, How? From what’s been described in earlier chapters, it should be clear that implementation of a quality management system in compliance with the requirements of ISO9001 isn’t simply “Say what you do, do what you say,” or documenting a set of manuals, procedures, and work instructions to suit the various requirements of the International Standard.
Commonly asked questions voiced by those who come new to ISO9001 implementation include, “How long does it take?” “What does it cost?” And “We’ve been in business for a long time, what else have we got to do to meet ISO?”
If we take a ...
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