Introduction

It's impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, task force meetings, planning and coordinating meetings… the list is endless. The worst thing about many of these meetings is that they’re poorly run and waste valuable time.

Today, there’s been a growing recognition that effective meetings happen when proper attention has been paid to the process elements and when proceedings are skillfully facilitated.

For a long time, facilitation has been a rather vague and poorly understood practice, mastered only by human resource types. This is beginning to change. We’re now spending so much time in meetings and being asked to achieve so many important goals in teams that there’s ...

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