Chapter Two

Who Can Facilitate

Once the need for facilitation has been identified, there’s often confusion about who should take on the role. Should it be an internal staff member, a paid outsider, or the leader of the group?

When to Use an Internal Facilitator

In many organizations, facilitators are considered such an important resource as to warrant the development of a full-time in-house cadre. These are paid organization development consultants who are available to help any team needing assistance.

Some organizations that are unable to maintain full-time facilitators maintain a group of part-time volunteer facilitators. These are employees who are interested in developing their group process expertise and who voluntarily take on facilitation ...

Get Facilitating with Ease! Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers, 3rd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.