Chapter Eight

Meeting Management

One of the key facilitator roles is to know how to design and manage effective meetings. First, sensitize yourself to the ingredients of an ineffective meeting:


  • — lack of clarity about the meeting goal
  • — a vague or nonexistent agenda
  • — no time limits on discussions
  • — no discernible process for working on important issues
  • — no one facilitating discussions
  • — people haven’t done their homework
  • — discussions that go off track or spin in circles
  • — lack of closure to discussions before moving on
  • — people vehemently arguing points of view rather than debating ideas
  • — a few people dominating while others sit passively ...

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