Chapter Ten

Process Designs

Just as an architect wouldn’t dream of showing up at a construction site without a well-thought-out design, facilitators need to create detailed blueprints for each discussion.

In fact, one of the most important contributions that facilitators make is to create meeting designs that address specific needs. Having the right process design is just as important to the success of any meeting as the ability to manage the interpersonal dynamics.

On the following pages you’ll find sample process designs. These illustrate the flow of specific types of meetings and show how individual tools and techniques might be used together. Since the times and sequences are totally speculative, it’s unlikely that any of these samples will ...

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