9
Assessing Facilitation Quality
What’s Inside This Chapter
• How to ask learners for feedback on facilitation quality
• The observation methods used to obtain feedback
• How to analyze performance on activities, tests, and assessments to obtain feedback
• Level 1 and level 2 evaluations for facilitator feedback
It’s late afternoon of the first day of a two-day program and you want to know how you’re doing. It is natural—and professional—to want to know how things are going. After all, it’s your responsibility to make learning happen.
So, is it happening? How can you find out?
Kirkpatrick (1994) indicates that there are four levels of evaluation: ...
Get Facilitation Basics, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
