Chapter 1

The Facilitation Mindset

Being intentional with our mindset is at the core of our role as trainers and facilitators. It matters not only what we think, but how we think as we guide learners through a learning experience. So, it’s only fitting that we open a book on training and facilitation with a conversation about mindset.

Ryan Gottfredson (2022) delved into research to make the argument that the effectiveness of a talent development professional “hinges upon your mindset,” or how we view the world. For facilitators and trainers, our world most often includes the learning experience, the learners, and the content. So, in short, our mindset affects everything we do.

When the four of us facilitate ATD’s train-the-trainer programs, and ...

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