CHAPTER TWO

Management Training Skills

By now you've picked up that I care a great deal about how we train managers. As the engines for our organizations, they deserve effective development that doesn't waste their precious time.

Being a management trainer is important and rewarding work, and I applaud you for dedicating your time and energy to that endeavor. To be sure, it's not the career for everyone. When we hit a grand-slam home run in our training, we make a significant contribution to the organization. When we fail to deliver value for the time and resources we spend (ours and our learners'), we lose an important opportunity.

What does it take to be a great management trainer? I could create a list of 15 skills I think all trainers ...

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