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FACILITATING IN THE DIVERGENT ZONE

PRINCIPLES, TECHNIQUES AND TOOLS TO ENCOURAGE FULL PARTICIPATION

  • Introduction to the Divergent Zone
  • Common Facilitation Techniques
  • Responding to Challenging Situations
  • Structured Activities
  • Summary

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When a diverse group begins work on a complex problem, people's views are not unified. Instead, they vary widely across many parameters: goal(s), priorities, problem definition, critical success factors, options for action, resources needed, people who should be at the table, and many more.

To reconcile these differences, the first step is to make them visible. This typically requires a lot of listing and ...

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