Final Word on Factory Physics Science (for Now)
— Henry David Thoreau
We wrote this book to lay out a comprehensive, practical science for managing manufacturing, service, and supply-chain operations. In Chapter 3 we referred to the idea of conjecture and refutation as a way to advance ideas by testing them in practice to see which ones hold up as predictors of performance. While Karl Popper supported the idea that good science was always trying to refute its own conclusions, a more famous author, Thomas Kuhn, suggested that “normal science” operated within the limits of ...