Prologue
THE BOOK IN BRIEF
How can executives and managers of manufacturing and supply-chain companies predictably achieve high cash flow, low cost, and excellent customer service? This book describes how forward-thinking managers use Factory Physics science to cut through the clutter and confusion of competing options. Typical management efforts currently lack any comprehensive, practical science and are almost always hit or miss. Managers commonly move from one initiative one year, such as “Reduce inventory!” to another the next year, such as “Improve customer service!” because they don’t have a practical understanding of the underlying natural ...
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