Chapter 3

REALITY CHECKHow FAST Is Your Feedback?

ONCE AGAIN, let me point out that if you asked a roomful of managers about feedback (as I have done on many occasions), most would agree that the FAST elements should set the standard for workplace feedback; further, most would claim they already give employees such feedback. What do you think about the necessity for frequent, accurate, specific, and timely feedback? Do you already provide your direct reports and valued co-workers with FAST feedback?

This chapter offers a self-evaluation that will help you assess whether your feedback does indeed measure up to the FAST standard. Also included is a second evaluation for assessing feedback you have received from a manager. Together, these two exercises ...

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