INTRODUCTION

WHAT IS THE DIFFERENCE between a low-performing team and a high-performing team? Nine times out of ten, the difference is a coaching-style manager who knows how to keep individual performers focused and motivated day after day. FAST Feedback is a system that encapsulates the best practices of such managers, based on the continuing workplace-interview research conducted by Rainmaker Thinking.

The FAST Approach

Fundamental to FAST Feedback is the emphasis on feedback itself, which is, by definition, a responsive form of communication. Coaching is an ongoing series of responses to someone’s performance. Giving feedback is the core competency of every coach. According to our research, the FASTer the feedback, the better the coach. Our ...

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