CHAPTER 6

The Setback

Monday, 10:00 a.m.

“Good morning Andrew, how are you? We have a meeting to review the channel project. Do you want me to find a meeting room or should we meet here at your desk?” Katherine’s first review with Andrew is about to start.

“Here is fine, please take a seat. Elisabeth gave me an update and I would like to better understand in which direction you are moving.”

Katherine was expecting it: Elisabeth and Andrew continue their direct communication...

She is prepared, however, and ready to handle questions of all kinds. She immediately unlocks her notebook and opens her presentation. She starts with a few points summary of the overall situation, then she continues adding more details in the following slides. She often ...

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