Handling Conflict

As a rule, I find most professionals to be opinionated, independent, take-charge types. This is especially true in countries with traditions of self-reliance.4 It’s no surprise, then, that in any group consisting of more than two people, someone’s likely to rub someone else the wrong way, have different views of decisions or strategy, spark interpersonal conflict that comes from negative feedback, and more.

Most of us will eventually experience the Speed Bumps that come with individual or group conflict, which can be so jarring they rattle the Team Car apart. On the other hand, conflict can also slow us down enough to force us to consider alternative points of view.

Here are the four chief Conflict Resolution ...

Get Faster Together now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.