6

REFRAMING BAD NEWS

The difference between stumbling blocks andstepping-stones is how you use them.

—Anonymous

Not long ago I met with the top leadership of a thriving entertainment and restaurant company. Profits were climbing almost 10 percent annually. Growth over time had been dramatic. The leaders were crystal clear about the factors they could or could not control. They were always prepared, whether the news was good or bad.

Fearlessness is a whole lot easier when things are going well. But what about when life (inevitably) delivers disappointment? This is when fear can take hold. What we thought was a sure thing didn’t happen. What’s our next move? What if we can’t recover?

Being fearless is becoming comfortable with moments that produce ...

Get Fearless at Work: Achieve Your Potential by Transforming Small Moments into Big Outcomes now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.