Chapter Three. Where Do I Start?

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Maybe you attended a seminar, read a book, or heard about a new approach from a friend. You’re excited because you think it can help your organization, but you don’t know where to start. This chapter describes the very important pattern Evangelist(144) and a small package of patterns to always carry with you on your journey: Test the Waters(237), Time for Reflection(240), Small Successes(216), and Step by Step(224).

Think about how important it is when building a house to first decide where to build it. Only then can you make intelligent decisions about the house itself. In the same way, some of our patterns are ...

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