October 2004
Intermediate to advanced
304 pages
6h 32m
English
In her book Soul in the Computer, Barbara Waugh says, “I force myself to ask of every obstacle, ‘What if this is a gift? What is it that this obstacle or setback is telling me?’ Someone who is initially the most skeptical may become my best partner, constantly detecting the hype and fluff and unnecessary complexity in my thinking about what we are doing and what the next steps are.”[*]
Turn resistance to the new idea to your advantage.
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You are an Evangelist(144) or Dedicated Champion(129) trying to introduce a new idea into your organization.
Any innovation is disruptive, so resistance is likely.
Every change agent complains about resistance, ...
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