CHAPTER10THE PURPOSE OF PERFORMANCE REVIEWS
Confusion over the purpose of the performance review is often where things begin to go wrong. If we’re not clear about what we’re trying to accomplish during a performance review, then the results will be worse than muddled—we may end up diminishing our performance partnership with the employee, resulting in deterioration in communication, confidence, trust, and, eventually, performance itself.
Traditionally, performance reviews focus on an employee’s past performance. They provide an opportunity for managers ...
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