Fearless Performance Reviews: Coaching Conversations that Turn Every Employee into a Star Player

CHAPTER16PUTTING YOUR HARD WORK INTO ACTION

We shall not cease from exploration

And the end of all our exploring

Will be to arrive where we started

And know the place for the first time.

—T. S. Eliot, “Little Gidding,” the last of his Four Quartets

It’s in this chapter that all of what you’ve learned in this book comes together. There’s a good chance that you purchased Fearless Performance Reviews just for this chapter—a roadmap for beginning, navigating, and bringing closure to a performance review. But, as we hope you’ve found out, conducting a fearless coaching conversation involves much more than just having a script to follow or a set of phrases to draw from. While a script and phrasebook can be helpful, it’s far more important to have ...