How It’s Done
In order to provide performance review feedback that will be well received, you need to understand three feedback principles, four different types of feedback and when to use them, and the framework for a feedback message. The rest is practice.
The first feedback principle is that the feedback receiver determines how to react to the feedback. Whether consciously or unconsciously, the feedback receiver perceives your feedback in his or her own way, and then reacts to his or her perception. You can’t “make” the receiver like or dislike the feedback. The same feedback message, delivered with the same words and the ...