CHAPTER 2It’s All About Culture

IT’S NO SURPRISE THAT MILITARY SERVICE MEMBERS come to the civilian workforce with a unique mindset. As a result, the transition from one organizational culture to the other is often fraught with missteps or, to put a positive spin on it, “on the job training.” A manifestation of this transition challenge is that military service members may not ask for help or seek resources because they aren’t aware of a need. Absent information or feedback to the contrary, they may see their methods as being effective when they are not. This creates an imperative for line managers and internal HR professionals to be prepared to provide proactive support. A smooth and successful transition contributes directly to success and ...

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