CHAPTER 9The Veteran Retention Lifecycle™

BEFORE STRIKING OUT ON MY OWN as an independent organization development consultant and executive coach, I had the opportunity to spend five years doing internal “people strategy” for a large consulting firm. People strategy refers to anything and everything pertaining to where the company’s business intersects with the people employed by the business. For example, our small but mighty team of four consultants (two behavioral scientists and two MBAs) would be presented with a business problem that had a “people” component, and we would figure out the best solution for both. It was an exciting time, and the team was able to have great impact across the company because we were filling a need no one had ...

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