TWENTY YEARS AGO, when I worked for a training company that specialized in personality testing, a class participant told me the story of his difficult transition from a career of military service to his new civilian status. I invited him to sit down with me and the owners of the company to explore the possibilities for helping others like him. It was a compelling story, but far ahead of its time, and the owners passed on developing a transition course.

Ten years ago, I encountered the challenge of military transition in another setting, the consulting firm discussed in the premise to this book. The time was right for that company and they invested in programs to make veterans successful in the organization. Shortly thereafter I sought ...

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