Chapter 5 Understanding Business Change Management

People don’t resist change. They resist being changed!

—Peter Senge

All changes, even the most longed for, have their melancholy; for what we leave behind us is a part of ourselves; we must die to one life before we can enter another.

—Anatole France

Your success in life isn’t based on your ability to simply change. It is based on your ability to change faster than your competition, customers and business.

—Mark Sanborn

It would seem that if a company changed its enterprise resource planning (ERP) system, the core system that drives the company’s production, procurement, financials, and human ...

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