Finance for Nonfinancial Managers, Second Edition (Briefcase Books Series), 2nd Edition

Key Performance Indicators: Finding the “Hidden” Information

In the first edition of this book, this chapter was entitled “Critical Performance Factors,” a term I’ve used with clients and workshop audiences for many years. But in the ensuing years a more widely used label has gained acceptance, so I’m using the more commonly used label to avoid confusing readers, thus, Key Performance Indicators (KPIs).

  Now that you’re familiar with all the foundation financial statements that most companies use, you may feel pretty well prepared to understand how a company is doing financially. And you’d be right, compared with most folks. Since most companies ...