After studying this chapter, you should be able to:
When is a manufacturer not a manufacturer? When it outsources. An extension of the classic “make or buy” decision, outsourcing involves hiring other companies to make all or part of a product or to perform services. Who is outsourcing? Nike, General Motors, Sara Lee, and Hewlett-Packard, to name a few. Even a recent trade journal article for small cabinet-makers outlined the pros and cons of building cabinet doors and drawers internally, or outsourcing them to other shops.
Gibson Greetings, Inc., one of the country's largest sellers of greeting ...