December 2011
Intermediate to advanced
1576 pages
59h 46m
English


Learning Objectives
After studying this chapter, you should be able to:
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Feature Story
Vancouver teenager Brian Scudamore needed to raise money to pay his way through college. With $700 and a strong desire to do it on his own, he established a junk removal company. Fifteen years later, 1-800-GOT-JUNK? had 113 franchise partners across Canada and the United States, and projected revenues of more than $60 million.
“It was a high-school business project that was out of control,” says Cameron Herold, vice president of operations.
While the exponential growth of 1-800-GOT-JUNK? may seem unwieldy (at one point it had five consecutive years of 100-percent ...
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