Managers make mistakes. Managers do stupid things and so do employees and trustees. Some of these are not trivial and shake the public’s trust in the organization. What type of transactions are so much at the core of being a nonprofit that if affected, this type of misbehavior could possibly reverberate and cause shake the public’s trust in the organization? Bryce (2009) identifies five such transactions and strategies to repair the damage.
These highly sensitive transactions are: