Appendix 1: Case Studies

CASE STUDY 1

You have joined as an associate in a foreign exchange department of a MNC bank after attaining master’s degree in finance which comprised of theoretical knowledge on foreign exchange and derivatives as part of its curriculum. In order to impart you with practical knowledge and training on foreign exchange, you are sent to the head office of your company in London. Post-completion of the training, you are placed in the FX sales team of your bank. Few months later, you visit one of your client’s offices in Mumbai. The client manufactures and exports garments to US and Europe. The client’s bank is Unlimited Banking Ltd. However, the relationship manager from Unlimited Banking Ltd. is not able to provide guidance ...

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